1. How does the 14-day free trial work?
After you sign up you get access to all the features of Concurr for 30 days. We want to make sure that you can get Concurr working to your satisfaction before we ask you for your credit card.
1. How does the 14-day free trial work?
After you sign up you get access to all the features of Concurr for 30 days. We want to make sure that you can get Concurr working to your satisfaction before we ask you for your credit card.
2. Who are client organizations?
All plans are priced with respect to client organizations per month. A client organization is your end customer, to whom your services are provided. They are the ones you will be giving self service portal logins to. There is no limit on number of users per client organization.
3. Is my data safe?
We always take security seriously. Our Servers are hosted in a world class data center that is protected by biometric locks and 24-hour surveillance. Backups are taken on a daily basis. We ensure that our application is always up to date with the latest security patches. All Concurr plans include SSL encryption to keep your data safe.
4. What web browsers does you support?
Internet Explorer 7 and higher, Firefox 3 and higher, Safari 4, and Chrome 4.
5. Do you have any contracts or cancellation fees?
No. Concurr is a pay-as-you-go service. We do not have contracts or cancellation fees. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.
6. Can I upgrade or downgrade anytime?
Yes. Concurr is a pay-as-you-go service and you can upgrade, downgrade or cancel at any time. Click on the My Account link to find options to change your plan.
7. What types of payment do you accept?
We accept Visa, Mastercard, Discover, American Express and PayPal. At this time we only accept payments online so we will not be able to accept Purchase Orders or accept an order over the phone.
8. Have any other questions?
If you have questions about Concurr or the sign up process please email us at support at cyces dot co and we will be glad to answer all your questions.